Delivery information

Delivery Information

We ship our 925 silver and 18k gold jewelry to several countries. Below you will find the shipping rates available for each market.

🇮🇹 Italy

Countries served: Italy

  • Standard Shipping: €3.90 - Delivery in 1-4 business days
  • Free Shipping: €0.00 - Delivery in 2-3 business days (on selected products)
  • Express Shipping: €9.90 - Fast delivery
  • Gold Products (UPS): €12.00 - UPS Standard 3-5 days

🇪🇺 Europe

Countries served: Belgium, Germany, France, Netherlands, Vatican City

  • Standard Shipping: €9.90 - Delivery in 4-7 days
  • Discounted Shipping: €6.49 - 50% off shipping (on selected products)
  • Gold Products (UPS): €12.00 - UPS Standard 3-5 days

🇬🇧 United Kingdom

Countries served: United Kingdom

  • Standard Shipping: £19.90 - Delivery in 5-12 business days
  • Discounted Shipping: £9.90 - Delivery in 5-12 business days (on selected products)

📦 Important Information

  • All orders are processed within 1-2 business days
  • You will receive a tracking number to monitor your shipment
  • Gold products are shipped with UPS courier to ensure maximum security
  • Customs duties for non-EU countries are the responsibility of the recipient
  • Free shipping is available on selected products that meet certain spending thresholds

📦 Shipping Costs for Returns/Withdrawals

In case of exercising the right of withdrawal, shipping costs apply as follows:

  • 18K Gold (750‰) Jewelry — requires special insured and tracked shipping for the value of the goods:
    Outbound: €20.00 deducted from refund — Return: €20.00 at customer's expense
  • 925 Silver, steel, and all other products — standard shipping:
    Outbound: not charged — Return: €9.90 at customer's expense

For full details on the right of withdrawal, please consult our Right of Withdrawal page.

📞 Need Help?

For any questions about your shipment, please contact us at the email address indicated in the contact section.