Our customer service team is available to answer any questions you may have about our handcrafted jewelry, customizations, or orders.
Email: info@cmsilver-jewels.com
Response Time: Within 24 hours (Mon-Fri)
Customer Service: +39 3516565325
Hours: Mon-Fri 9:00-18:00
You can engrave a name, a date, or a special dedication on the jewelry tag for free. Simply enter the desired text in the customization field during checkout.
Shipping is insured. Delivery times are:
- Italy: 3-5 business days
- Europe: 5-7 business days
You will receive tracking information to follow your order.
Yes! We offer a satisfaction or money-back guarantee within 14 days of receipt. Return shipping costs are the responsibility of the customer.
Free return only for manufacturing defects: If the product has manufacturing defects, the return is completely free, and we will issue a full refund or replacement.
Absolutely yes. All our jewels are made of certified 925 silver or 18k gold. Each piece includes a certificate of authenticity.
Yes! Each piece of jewelry comes in an elegant gift package, ready to be given as a gift or to treat yourself.
